Q: Can the players compete against each other individually or do they have to compete in teams?
A: The players can compete in either mode because any player who buzzes in locks out all the other players.

Q: How do I expand my quiz buzzer to support more players?
A: Simply purchase a "Player and Splitter" item for each additional player you wish to add to your system. This item is found under the "Individual Components" section of the online catalog.

Q: What does the buzzer sound like?
A:When someone buzzes in you hear this sound.

Q: Can the player modules be held in a player's hand?
A: Yes, both table-top and hand-held modes work great.

Q: How do I connect the quiz buzzer?
A: Plug the power adapter into the middle hole on the controller end panel if not using a battery. Then connect the 3-conductor controller splitters into the two round silver jacks on each side of the power adapter plug. If controller extension cords are used they are attached to the controller instead, between the controller and the controller splitters. Next, attach the player splitters and then the players. If player extension cords are used they are attached in line with the player cords. Note that it does not matter how the players are physically configured as long as every plug is connected to a matching jack. Connect the cords firmly. Plug the power adapter into a wall outlet.

Q: How do I use the quiz buzzer?
A: To set up the system for competition, first turn the controller on by turning the dial clockwise, past the "click". Adjust the automatic reset time from seconds to over a minute by turning the dial further clockwise. The further clockwise, the longer the reset time. Turning the dial all the way clockwise causes the quiz buzzer to never reset automatically; rather, a push of the red button to the right of the dial is required to reset the system. At any time the moderator can press the red button to reset the system, whether in automatic or moderator reset mode. The quiz buzzer is now ready for competition. The first player to buzz in locks out all the other players. The system then either resets automatically or by the moderator, depending on the dial setting and when/whether the moderator presses the reset button.

Q: How do I install a battery?
A: Open the battery door on the back of the controller by pressing in on the door and sliding it off. Install a standard 9-volt battery and replace the door. 9-Volt batteries are available at electronics, grocery, and convenience stores and are also found in the online catalog.

Q: How long does a battery last?
A: Battery powered operation is optional. The new SuperBlue buzzers utilize high power LEDs which require more power than previous SVBZ quiz buzzers. Because of this, it is recommended that a fresh 9-volt battery be used for each few competitions or so when not using the AC adapter. Battery drainage will also be less if the winner's light is not kept on for long periods of time.

Q: How long are the cords?
A: Each player cord is 10 feet long. Complete systems of 6 players or more also come with two 10 foot controller extension cords to help put distance between the controller and the players and also between the teams themselves, if teams are used. For even more distance, extra extension cords are also available in the online catalog or cords can be purchased in a store (see below).

Q: Can I use cords purchased from an electronics store for extensions?
A: Yes, there are two types of extension cords. The player cords are standard 2-conductor RCA style cords, so an RCA male-female cord can be used to extend the player cords. The other type of cord used is a standard 3-conductor 3.5mm male-female cord, connected to the controller itself. An extension cord there puts more distance between the controller and the players. (Two short 3.5mm to 2 RCA splitters come with each controller to interface the 3.5mm type on the controller to the RCA type on the players.) Both kinds of extension cords are found in the online catalog.

Q: What is the maximum length that the cords can be extended?
A: Keep the cord length between the two most separated players less than 70 feet.

Q: What is the maximum number of players that can be connected to one controller?
A: No known limit; however the cord length limit (around 70 feet) and the physical logistics of grouping many players suggests a workable limit of around 30 players, for example. When using high numbers of simultaneous players, it is advisable and more manageable to group the players in teams of 2 or 3 persons and make a single player buzzer unit centrally accessible to that team.

Q: Can the quiz buzzer be connected to my game show software?
A: No, SVBZ quiz buzzers are used to determine who buzzed in first but do not interact directly with a computer or software.

Q: Are the SuperBlue quiz buzzers compatible with the non SuperBlue version?
A: No, customers wishing to add players to a quiz buzzer system purchased before May 5, 2008 should contact SVBZ for special order arrangements.

Q: Is my payment secure?
A: Yes, using the shopping cart on the catalog page, a secure payment can be made using any major credit card, PayPal transfer, or eCheck. A PayPal account is not required for card payments.

Q: How fast can I expect to receive my quiz buzzer?
A: Orders usually ship within two business days. Arrival is typically in 4 to 6 business days after shipping.

Q: Are international orders taken?
A: Yes, for Canada. Orders to Canada use USPS Priority International and arrival is typically within 6 to 10 days business days, barring customs delays. The buyer is required to pay any customs fees at the time of delivery. For orders to Asia please visit the Asia distributor GamesForClassroom.

Q: Are the quiz buzzers warrantied?
A: Yes, SVBZ quiz buzzers are covered by an excellent 5 year warranty and maintenance policy. Should a quiz buzzer fail to function as originally designed or is unintentionally damaged, it will be fixed or replaced free of charge provided it can be returned to SVBZ. The buyer pays the cost of mailing the quiz buzzer to SVBZ. SVBZ pays the cost of mailing the quiz buzzer back. Mail the quiz buzzer using the postal system and with delivery confirmation to the following address:

SVBZ
PO Box 970603
Orem, UT 84097-0603